We Support Globalphone Customers
Globalphone business VoIP customers are turning to Gr8r Technology to get the support they need, but aren't getting from Globalphone.
Gr8r Technology provides the missing support that you need to get the problems, challenges and issues you're experiencing quickly resolved in all areas, including 1) features, 2) customer service, 3) integration, 4) technical support, 5) user training, and 6) hardware.
Click HERE to get the support you're missing today!
CUSTOMER SERVICE PROBLEMS
We can give you the missing customer service you need to resolve any common or complex problem, including...
• Phone Number Porting • Lost Phone Numbers • Directory Assistance & 411 Listings • Caller ID Name (CNAM)
FEATURE PROBLEMS
If any feature of your VoIP phone service is not working the way you want and need, Gr8r Technology can resolve that problem for you. We can skillfully configure any feature to meet your needs and requirements, through re-arrangement of the feature set, re-configuration and special setting adjustments. We can provide support on any feature, including...
• Outbound Caller ID • Call Transfer • Conditional Call Forwarding • Auto Attendant • Hunt Group • Voice Mail
INTEGRATION PROBLEMS
If your VoIP phone service is not working well with your network, Internet connection and other communications services, causing conflicts, confusion, and complaints, Gr8r Technology can resolve that problem for you. We can unify your VoIP phone services, various other communications services and hardware into one streamlined system, ensuring that all of your various services and hardware are working together effectively to provide the over-arching functionality you desire; creating technological harmony in your environment in which all technologies are working together to achieve your goals and objectives.
• Integrate hosted IP phone based VoIP with your LAN, Internet connection, and ATA based or PTP based VoIP services.
• Integrate your cellular phones with your hosted IP phone based, ATA based or PTP based VoIP services.
• Integrate your "on premise" VoIP PBX with SIP Trunks.
TECHNICAL SUPPORT PROBLEMS
If you're experiencing technical difficulties with your VoIP phone services, Gr8r Technology can solve that problem for you. Our team of experts enable you to avoid wasting your time- getting the “run-a-round”, being on-hold for long periods of time, and being transferred to various departments who can’t help you. We provide two levels of technical support including Tier 1 for basic and common issues, and Tier 2 for more in-depth and advanced technical troubleshooting and analysis for more complex issues. Once identification of the underlying problem is established, we sort through the possible solutions available, then determine and apply the ideal solution. If there are no known solutions, we develop one.
USER PROBLEMS
If you’re challenged with operating (using) your VoIP phone services and VoIP phone equipment, Gr8r Technology can solve that problem for you. Gr8r Technology can train you on how to program and operate the various features and functions of your VoIP phone services and equipment effectively, efficiently, and productively, empowering you to fully leverage your VoIP phone services and equipment, enjoy all of the advantages and benefits, and receive a maximum return on your investment.
HARDWARE PROBLEMS
If you're experiencing problems with any of your VoIP phone or network equipment, Gr8r Technology can solve that problem for you. Gr8r Technology can repair, program, maintain or replace your phone equipment, enabling you to maximize your use of various phone communications services. We support all types of VoIP phone systems and devices, including...
• Hybrid PBX Phone Systems • VoIP PBX Phone Systems • VoIP Phones • Skype Phones • Soft Phones
• ATAs • Converters • Modems • Routers • Switches • Servers • Desktops • Laptops • Mobile Devices
© 2011 Gr8r Technology, Inc.
(pronounced "Greater Technology")
"We've got the missing piece you need"
"We've Got The Missing Piece You Need"
