We Support GCI Customers
GCI phone, fax and Internet business class customers are turning to Gr8r Technology to get the missing support they need.
Gr8r Technology provides the missing support that you need to get the problems, challenges and issues you're experiencing quickly resolved in all areas, including 1) features, 2) customer service, 3) integration, 4) technical support, 5) user training, and 6) hardware.
Click HERE to get the support you're missing today!
PHONE & FAX SERVICE SUPPORT
CUSTOMER SERVICE PROBLEMS
• Phone Number Porting • Lost Phone Numbers • Directory Assistance & 411 Listings • Caller ID Name (CNAM)
CALLING FEATURE PROBLEMS
• Outbound Caller ID • Call Transfer • Conditional Call Forwarding • Auto Attendant • Hunt Group • Voice Mail
INTEGRATION PROBLEMS
• Integrate analog lines with key phone systems, PBX phone systems, hybrid phone systems, and other phone hardware.
• Integrate T1 or PRI phone service with PBX phone systems, hybrid phone systems, and other phone devices and hardware.
• Integrate analog, T1 or PRI phone service with ATA based and PTP based VoIP services.
TECHNICAL SUPPORT PROBLEMS
We identify the underlying problem, sort through the possible solutions available, then determine and apply the ideal solution.
USER PROBLEMS
Gr8r Technology can train you on how to program and operate (use) the various features and functions of your phone services and equipment effectively, efficiently, and productively.
HARDWARE PROBLEMS
Gr8r Technology can repair, program, maintain or replace your phone equipment, including key phone systems, PBX phone systems, and hybrid phone systems.
INTERNET SERVICE SUPPORT
CUSTOMER SERVICE PROBLEMS
• Backup Internet Connection • Multiple Email Accounts • Sitebuilding Tools
FEATURE PROBLEMS
• Anti-Spam Protection • Content Controls • Data Backup • Domain Name Registration
• Firewall • Popup Blockers • Privacy Protection • Security • Spyware Protection
• VIrus Protection • VPN • Web Hosting • Web Storage Space
INTEGRATION PROBLEMS
• Using FTP with your Internet connection service • IP address problems and issues
• Using your Internet connection service with your VPN • Running your servers with your Internet connection service
• Websites blocked on your Internet connection service • Media plugins available for your Internet connection service
• Ports blocked by your Internet connection service provider • Routers that work best with your Internet connection service
• Using your Internet connection service with your firewall • Using your Internet connection service with your VoIP service
• Connecting modem to a hub and getting online with all networked computers • Networking your Internet connection service
TECHNICAL SUPPORT PROBLEMS
• Slow Speed • Inconsistent Download Speed • Signal level problems and issues
• Internet connection goes down frequently • Packet loss problems and issues
• Certain websites take forever to connect, but then load quickly
USER PROBLEMS
Gr8r Technology can train you on how to program and operate (use) the various features and functions of your Internet connection service effectively, efficiently, and productively.
HARDWARE PROBLEMS
• Modems • Routers • Switches • Servers • Desktops • Laptops • Mobile Devices • Printers • Scanners • Slow Modem
• Outdated Firmware • Connectors and Splitters • USB Conflicts • LAN Bandwidth Consumption
© 2011 Gr8r Technology, Inc.
(pronounced "Greater Technology")
"We've got the missing piece you need"
"We've Got The Missing Piece You Need"
