We Supply Virtual Call Recording Services
Virtual Call Recording is a special calling feature that enables you to record any business phone conversation, on any phone, at any time and in any location! Virtual Call Recorder is the ideal solution for documenting phone conversations to ensure the best customer service, provide effective tools for employee training and protect your company from lawsuits. Virtual Call Recording works with incoming and outgoing calls.
If you need call recording as a feature of your landline phone service, and you can't get it from your service provider, turn to Gr8r Technology- we can supply it to you as a "add on" feature. Click HERE to get your Virtual Call Recording today!
There are many good reasons to add Virtual Call Recording to your phone lines, including...
● Dispute Resolution
Resolve "he said/she said" disputes quickly and clarify miscommunications.
● Security / Liability
Protect your company from lawsuits. A recording of a conversation can be priceless if your business were to ever end up in court.
● Customer Service
Go back to the call and listen to customer questions and promises made to ensure the best customer service.
● Employee Training
Avoid employee conduct problems and mine calls for insight. It is often helpful to have the employee answering your telephone calls to hear their own voice and listen to how callers hear them. This will help them improve their call etiquette.
Virtual Call Recording offers many great advantages, including...
● Record Incoming Calls
You can record any incoming call on any type phone (office, cell, home, etc), at any time and in any location.
● Record Outgoing Calls
You can place a call to any phone number (local, long distance or International) from any type phone (office, cell, home, etc), and record the conversation!
● Record On Any Phone, Any Time, Any Where
You can record calls on any type phone (office, cell, home, etc), at any time and in any location.
● Listen Any Where, Any Time
You can listen to your recorded calls on any type phone (office, cell, home, etc), at any time and in any location, or you can listen to your recorded calls online in your secure dashboard.
● Phone Playback Controls
While listening to the recording over-the-phone, you can use the keypad on any type phone (cell or land line) to control the playback, including fast forward, pause, fast rewind and save.
● Email Delivery
The recording of the phone conversation is converted into a MP3 and delivered to your email address within a few minutes after you have ended the call. The system can also deliver a copy to other email addresses of your choice simultaneously! You can store recordings on your computer or forward them to whomever you wish.
● Easy Access
You can access the recordings of your phone conversations from any type of phone (cell or land line), or from any type of computer (desktop, laptop, iPad, etc). You can file, archive, edit, store or delete your call recordings at any time.
● Backup
Your call recording is automatically uploaded and stored in your secure web storage space, ensuring that your recordings are safe and secure from being lost due to computer crashes, natural disasters, or user error.
● Notifications
You can receive automatic notifications immediately after a call recording is completed. You can also have a co-worker notified that a recording of a phone conversation has just been completed and needs to be processed immediately.
● Web Based Control Panel
You have the advantage of a password protected web based control panel where you can manage your call recordings, monitor all activity, and make any necessary changes to your call recording system.
● Fully Automated
Virtual Call Recorder automatically records, uploads, backs up, and delivers your call recordings for you, as well as notifies the appropriate personnel that a recording of a phone conversation is waiting to be processed.
"We've Got The Missing Piece You Need"
"We've got the missing piece you need"
© 2011 Gr8r Technology, Inc.
(pronounced "Greater Technology")
