We Supply Virtual Auto Attendant Services

Auto Attendant is a popular communications tool used by small businesses across the USA for many reasons, including eliminating the cost of hiring a full time receptionist to answer the phone.  The cost and complication of the traditional auto attendant phone systems has forced many small business owners to seek other approaches to deploying auto attendant for their daily operations.  The Virtual Auto Attendant offers many advantages over the traditional auto attendant, including affordability, scalability and flexibility.

If you need an Auto Attendant as a feature of your landline phone service, and you can't get it from your service provider, turn to Gr8r Technology- we can supply it to you as a "add on" feature.  Click HERE to get your Virtual Auto Attendant today!

There are many good reasons to deploy a Virtual Auto Attendant for your business, including...

• You need to give your small business a "big" business image and a more professional phone presence.

• You do not have a traditional phone system with a built-in auto attendant at your office- you only have phones.

• You want to avoid the cost and complication of buying, installing and maintaining a traditional Auto Attendant phone system.

• You need to upgrade your old phone system with new features, functionality and capabilities.

• You need incoming calls routed to outside locations like branch offices, call centers, home offices, cell phones, etc.

• You're starting a new branch operation without a physical office, with employees working in a virtual environment.

• Your phone system's auto attendant is too complicated and frustrating, wasting too much of your time, energy and money.

Click HERE to get your ideal Virtual Auto Attendant today!

Virtual Auto Attendant offers many advantages over traditional auto attendant phone systems, including...

• NO EQUIPMENT

There are no phones, phone systems, phone devices, or phone accessories to buy and install.

• NO INFRASTRUCTURE

There are no cables or wires to run, platforms to build, or computer networks to develop.

• NO SOFTWARE

There is no software license to buy for any of your computers- you can access your Virtual Auto Attendant on any computer.

• NO INTERNET

There is no Internet requirement- Virtual Auto Attendant does not require any Internet connection in order to work!

• NO VOIP

Virtual Auto Attendant is not VOIP, ensuring the highest call quality, reliability, and stability in the industry!

• NO CONTRACT

Virtual Auto Attendant is a month-to-month service that you can cancel at any time.

• UNIVERSAL

Virtual Auto Attendant works with any type phone, phone system, phone line, phone device, and carrier.

• CUSTOMIZATION

Virtual Auto Attendant is customized according to your preferences, requirements and specifications.

• PHONE INTERFACE

You can access, control, and operate your Virtual Auto Attendant from any phone, anytime and anywhere.

• WEB INTERFACE

You can access and control your Virtual Auto Attendant from any computer, anytime and anywhere.

• AFFORDABLE

You only pay a small monthly fee- a fraction of the cost of purchasing a high tech phone system.

• SCALABLE

Virtual Auto Attendant can easily be scaled up or down without any additional cost, hassle or long waiting periods.

• ADAPTABLE

Virtual Auto Attendant is adaptable to any new and emerging voice, fax and messaging technologies.

• USER FRIENDLY

Virtual Auto Attendant is very intuitive, easy and simple to use, eliminating the need for IT personnel.

• CONVENIENT

Virtual Auto Attendant is a hosted service- equipment maintenance and upgrades are handled for you.

Virtual Auto Attendant offers many features, including...

CALL ROUTING FEATURES

● MENU OPTIONS: Enables callers to enter a menu option on their phone keypad to have their call automatically routed to a particular employee, department, or pre-recorded information.  You can program your menu options to 1) connect callers to a “live” rep, 2) send callers to voice mail, 3) play a pre-recorded announcement, or 4) re-direct calls to another office in another location.

● FIND ME - FOLLOW ME: Automatically connects calls to representatives “live”, in real time, regardless of their location or the type of phone they are using at the time of the call (cell phone, home phone, office phone, or any phone)!

● SIMULTANEOUS RING: Incoming calls can ring on up to five different phones in different locations at the same time.

● SEQUENTIAL RING: Incoming calls can ring on up to five different phones, one-at-a-time, in a pre-determined sequential order.

● DIAL-BY-NAME DIRECTORY: Enables callers to be automatically connected with the person they are trying to reach by entering the first three letter of the person’s last name.

● PERSONAL ASSISTANT: Automatically answers calls on an individual employee’s DID (direct number), plays a greeting with menu options, and routes calls based on the menu option selected by the caller, as well as processes incoming faxes.

● CALL QUEUING: Increases call capacity by automatically fielding calls when all representatives or all lines are busy, eliminating hang ups and dropped calls.  Callers are given the option to press “1” to wait for the next available representative, or press “2” to leave a message in voice mail and receive a call back.

● AUTO RE-DIRECT: Automatically redirects incoming calls to a different extension or phone number depending on the time of day or day of the week.

● SMART ROUTE: Automatically routes incoming calls based on the caller’s phone number or area code.

● ZIP LOCATOR: Automatically routes calls to the nearest store or service center based on the caller’s zip code.

● VIP CODE: Empowers the you to give your top customers or co-workers a secret code they can use to override your auto attendant's screening, blocking, or “Do Not Disturb” programming to reach you in an urgent, important or emergency situation.

“LIVE” VOICE FEATURES

● CALL SCREENING: Automatically screens incoming calls, eliminating interruptions by unwanted calls (like telemarketers) and keeping employees from missing important calls and opportunities.

● SMART ANSWER: When you answer a transferred call, you can first find out 1) who’s calling, 2) why they are calling or 3) the number they’re calling from, then decide if you want to take the call, send the caller to your voice mail or re-direct the call to another employee, department, or location.

● “IN CALL” CONTROLS: Empowers you to 1) transfer “live” calls from any phone to any other phone, 2) place a caller on hold with the caller listening to your custom On-hold Music or Message, or 3) connect the caller to your voice mail without hanging up.

● ON-HOLD MUSIC: Plays your promotional message to the caller while the call is being transferred or when the caller is placed on-hold.

● VIRTUAL PHONE LINE: Empowers you to use any phone (cellular or landline) in any location to place outbound calls with the appearance that you are calling from your office phone.  The recipients of your calls only see your office number in their Caller ID- not the phone number you’re calling from!

● CALL RECORDING: Record “live” calls (incoming and outgoing) with real time recording controls, playback controls, email delivery as an MP3 file, phone access, and online backup storage.

VOICE MESSAGING FEATURES

● VOICE MAIL-TO-EMAIL: Delivers your voice mail messages to your email address as an MP3 attachment so you can listen to your messages on your computer! 

● TEXT NOTIFICATIONS: Notifies you on your cell phone via SMS text message that you have a new voice message waiting for you to retrieve.

 

● AUTO CALL RETURN: While listening to a voice mail message you can press "6" and your system will dial the caller's phone number for you so you can return the call without having to stop and write down the caller's phone number!

● MULTIPLE GREETING/MENUS: You can create up to ten different voice mail greetings/menus on each mailbox to play to callers based on the time of day, day of the week, weekends, time of the year, holidays, etc.

● GROUP MESSENGER: Empowers you to use any phone to record a voice message and send it out to everyone in your company via email, text message, and phone!

● AUTO INFO: Automatically supplies information about your products, services and company to callers 24/7!

● VOICE MAIL-TO-TEXT: Transcribes your voice mail messages to text, then delivers the text version to your email inbox or cell phone, enabling you to read your voice mail messages.

● VIRTUAL DICTATION: Enables you to use any phone, at any time to dictate or record a message or memo, then converts your recording into an MP3 file and delivers it to the email address(es) of your choice!

● AUTO Q & A: Automatically takes orders for your products and services from callers, as well as performs other question & answer type functions such as customer surveys, job interviews, etc.

ADMINISTRATIVE FEATURES

● CALL ALERT: Automatically alerts you every time you receive a call, even if the caller does not leave a message or speak to a “live” representative. The alert includes the caller’s number, name, location and the date and time of their call.

● CALL TRACKING: Automatically gives you statistics and demographics on who your callers are. Shows your peak call times, call activity by dates, times, durations; and uses Google Maps to show your call history by geography.

Click HERE to get your ideal Virtual Auto Attendant today!

"We've Got The Missing Piece You Need"

"We've got the missing piece you need"

© 2011 Gr8r Technology, Inc.

(pronounced "Greater Technology")