Instant Messaging Service - Supplied by Gr8r Technology

We Supply Instant Messaging (Chat) Services

Instant Messaging (IM) services empower you to use your Internet connection to have immediate real time two-way conversations with customers, vendors or co-workers by typing the conversation instead of talking over-the-phone. IM is the ideal solution for eliminating the lag in e-mail response time, it cuts out the wasteful "chit chat" of a phone call and lets you avoid the tiresome game of voicemail tag!

If you need Instant Messaging (IM) services, but you can't get it from your Internet service provider, turn to Gr8r Technology, we can supply Instant Messaging to you as an "add on" feature of your Internet service. Click HERE to contact us today!

Our Instant Messaging service offers many advantages, including...

• Enables your customers and vendors to start a text conversation with you in real time from your website, blog or forum.

• Web browser based technology- no software application download required.

• Works with any computer, any web browser, in any location at any time.

• Works with popular IM networks including MSN, AIM, Yahoo, Gtalk, Jabber, Facebook, MySpace, etc.

• No Contract- it’s a month-to-month service that you can cancel at any time.

• No IT personnel required- our Instant Messaging service is very easy for anyone to use.

Our Instant Messaging service has many features, including...

• PRIVATE ONE-ON-ONE TEXT CHAT

Enables your customers, vendors and employees to have a private one-on-one text chat conversion through your website.

• PRIVATE GROUP TEXT CHAT

Enables your contacts, employees and vendors to participate in a group text chat session through your website.

• PUBLIC TEXT CHAT

Enables anyone to see the two-way text chat conversation between you and those with whom you are chatting on your website. Visitors on your website can chat with you as well as each other and the conversation is visible to everyone.

• MULTIPLE TEXT CHATS

You can participate in multiple text chats at a time. A separate window is created for every text chat. You can switch chat windows to converse with different contacts. You can also pop-out the chat window(s) for your convenience and easily switch between them.

• OFFLINE MESSAGING

You can send offline messages to your contacts, creating a text chat session even if your contacts are offline. Your messages will get displayed when your contact or employee comes online and also in your "Offline Messages" list.

• GROUPS

You can organize your contacts, vendors and employees into groups and easily launch a group chat session. Let's say you frequently chat with a group of members, e.g., your office team or a group of employees working on a certain project. Then you can group all such contacts together so that you can identify them with a single name.

• SHARE YOUR DESKTOP

With a single click, share your desktop instantly with people you are chatting with.

• CHAT HISTORY

Save and organize a history of your text chat sessions and all of your chat transcripts. You can search for transcripts by title, key words, or phrases.

• RESTART

You can re-start a previously closed text chat session by selecting the specific chat title and click on "Continue Chat" to restart the chat session.

• INVITES

You can invite anyone, at anytime to join a text chat session via email. Simply enter the email address of the person(s) who you want to chat with. The person(s) you invite receive an email with a link that they can click on to start chatting with you.

You can invite anyone at anytime to join an ongoing text chat conversation. Simply enter the email address of the person(s) who you want to join your ongoing text chat conversation. The person(s) you invite receive an email with a link that they can click on to join in on your conversation.

• CUSTOM CHAT WINDOW

You can customize the chat window to fit your webpage, including size, dimension, and color scheme.

• MOBILE ACCESS

You can have a text chat conversation while on-the-go from your smart phone, at anytime, in any location

• SHARE YOUR DESKTOP

You can easily share your desktop instantly with the people you are chatting with.

There are many great business applications of Instant Messaging services, including...

• Ordering- customers can conveniently place orders for your products & services on your website.

• Customer Service- customers can get information about their account or product information on your website.

• Appointments- customers, clients or patients can request and set appointments with your business on your website.

• Sales- your potential and existing customers can request and receive price quotes on your website.

• Promotions- potential customers can quickly and conveniently get details on special promotions by visiting your website.

• Tech Support- customers can get help with troubleshooting problems with your products & services on your website.

• Billing- customers can request and receive detailed information about their bill, account, payments, etc., on your website.

• Education- students can ask questions and get answers from their teacher or professor on the school's website.

• Training- trainees can ask questions and get answers from the instructor in real time on the trainer's website.

• Group Collaboration- a group of employees can collaborate on a project, problem, or proposal at anytime, from anywhere.

• Reservations- your customers can reserve a table or space at your restaurant or venue on your website, on your website.

• Donations- your supporters can make a donation to your organization, on your website.

• Directions- customers can request and receive directions to your business or event on your website.

• Many, many more!

Click HERE to get your ideal Instant Messaging (IM) service today!

"We've Got The Missing Piece You Need"

"We've got the missing piece you need"

(pronounced "Greater Technology")