There are many good reasons to deploy a Mobile PBX for your business, including...
• You don't have a physical office, but operate your business in a virtual environment.
• You need to give your small business a "big" business image and a more professional phone presence.
• You need incoming calls routed to multiple locations like branch offices, home offices, cell phones, etc.
Mobile PBX phone systems available through Gr8r Technology offer many features, including...
CALL ROUTING FEATURES
● EXTENSIONS: Provides a destination to route incoming calls for a particular employee, department, or voice recorded information. Extensions can be programmed to 1) connect calls to a “live” rep, 2) take messages, 3) play pre-recorded information, 4) redirect calls to another number.
● FIND ME - FOLLOW ME: Automatically connects calls to reps “live”, in real time, regardless of their location or the type of phone they are using at the time of the call (cell phone, home phone, office phone, or any phone)!
● DIAL-BY-NAME DIRECTORY: Enables callers to be automatically connected with the person they are trying to reach by entering the first three letter of the person’s last name.
● PERSONAL ASSISTANT: Automatically answers calls on an individual employee’s DID (direct number), plays a greeting with menu options, and routes calls based on the menu option selected by the caller, as well as processes incoming faxes.
● CALL QUEUING: Increases call capacity by automatically fielding calls when all reps or all lines are busy, eliminating hang ups and dropped calls. Callers are given the option to press “1” to wait for the next available rep, or press “2” to leave a message in voice mail.
● AUTO RE-DIRECT: Automatically redirects incoming calls to a different extension or phone number depending on the time of day, and day of the week.
● SMART ROUTE: Automatically routes incoming calls based on the caller’s phone number or area code.
● ZIP LOCATOR: Automatically routes calls to the nearest store or service center based on the caller’s zip code.
● VIP CODE: The VIP Code empowers the user to give their top customers or co-workers a secret code they can use to override their auto attendant's screening, blocking, or “Do Not Disturb” programming to connect to them in an urgent, important or emergency situation.
“LIVE” VOICE FEATURES
● CALL SCREENING: Automatically screens incoming calls, eliminating interruptions by unwanted calls and keeping reps from missing important sales or service calls!
● SMART ANSWER: When you answer a transferred call, you can first find out 1) who’s calling, 2) why they are calling or 3) the number they’re calling from, then decided if you want to take the call, send the caller to your voice mail or re-direct the call to another employee, department, or location.
● “IN CALL” CONTROLS: Empowers you to 1) transfer “live” calls from any phone to any other phone, 2) place a caller on hold with the caller listening to your custom On-hold Music or Message, or 3) connect the caller to your voice mail without hanging up.
● ON-HOLD MUSIC: Plays your promotional message to the caller while the call is being transferred or when the caller is placed on-hold.
● VIRTUAL PHONE LINE: Empowers you to use any phone (cellular or landline) in any location to place outbound calls with the appearance that you are calling from your office phone. The recipients of your calls only see your office number in their Caller ID- not the phone number you’re calling from!
● CALL RECORDING: Record “live” calls (incoming and outgoing) with real time recording controls, playback controls, email delivery as an MP3 file, phone access, and online backup storage.
VOICE MESSAGING FEATURES
● VOICE MAIL-TO-EMAIL: Delivers your voice mail messages to your email address as an MP3 attachment so you can listen to your messages on your computer!
● TEXT NOTIFICATIONS: Notifies you by phone or SMS text that you have a new voice message waiting for you to retrieve.
● AUTO CALL RETURN: While listening to a voice mail message you can press "6" and your system will dial the caller's phone number for you so you can return the call without having to stop and write down the caller's phone number!
● MULTIPLE GREETING/MENUS: Create up to ten greetings with menu options to play to callers when you’re not available to answer the call, based on the time of day, day of the week, weekends, time of the year, holidays, etc.
● GROUP MESSENGER: Empowers you to use any phone to record a voice message and send it out to everyone in your company via email, text message, and phone!
● AUTO INFO: Automatically supplies information about your products, services and company to callers 24/7!
● VOICE MAIL-TO-TEXT: Transcribes your voice mail messages to text, then delivers the text version to your email inbox or cell phone, enabling you to read your voice mail messages.
● VIRTUAL DICTATION: Enables you to use any phone, at any time to dictate or record a message or memo, then converts your recording into an MP3 file and delivers it to the email address(es) of your choice!
● AUTO Q & A: Automatically takes orders for your products and services from callers, as well as perform other question & answer type functions such as customer surveys, job interviews, etc.
ADMINISTRATIVE FEATURES
● CALL ALERT: Automatically alerts you every time you receive a call, even if the caller does not leave a message or speak to a “live” representative. The alert includes the caller’s number, name, location and call date & time.
● CALL TRACKING: Automatically gives you statistics and demographics on who your callers are. Shows your peak call times, call activity by dates, times, durations; and uses Google Maps to show your call history by geography.
Click HERE to get your ideal Mobile PBX today!